CIMPLICITY Technology
Keeping it Simple:
Technology Translated
For over 24 years CIMCO Communications has translated cutting-edge technology into uncomplicated terms and user-friendly applications. And while CIMCO's state-of-the-art expertise leads twenty-first century dynamics, our core values of honest hard work and integrity have remained unchanged since the day we first opened our doors.
Your small business might be in banking, real estate, travel, or some other consumer industry. So how are you supposed to understand technology?
You don't have to know technology. You just have to know CIMCO.
Keeping it Clear:
Integrated Networking
The power of CIMPLICITY I, CIMPLICITY II and CIMPLICITY III is based on the fact that all your communication services are bundled together over CIMCO's private network, arriving at your business via one single circuit.
All that simply means is that both your voice and data are delivered to you through one consolidated technology that turns everything to data during delivery, and then turns it back to voice or maintains it as data upon arrival at its destination.
Will you or the person you're talking to on the phone notice any difference? Absolutely none. Will your Internet speed stay the same? Yes, and probably faster! Even your phone numbers can stay the same. In fact, the only differences you will notice are more productive features and better value.
Technology has come so far, so fast, that with CIMCO's solution, audio quality and data speed are crystal clear and lightning quick.
Keeping it Going:
Business Continuity and Network Monitoring
CIMPLICITY I, CIMPLICITY II and CIMPLICITY III operate voice and data over CIMCO's own private networks, which means your communications are safe and secure. And all CIMCO's equipment is safely stored offsite at Data Centers that have been referred to as “fortresses of security.”
Additionally, CIMCO networks are fully redundant, meaning they have a built in backup in the unlikely event of a service issue. The result? A record 99.99% uptime that assures your business continuity and peace of mind.
CIMCO's Network Management Center offers extra assurances as well. Located at company headquarters, this surveillance site is fully staffed by trained technicians who keep close watch over your network activity every hour of the day, every day of the year. When CIMCO says that we're always looking out for our customers, we mean that quite literally.
Keeping in Control:
Proactive Monitoring
Being a small business owner, you're no doubt accustomed to taking charge of your needs and controlling your operations on your own time schedule, in your own way. The CIMPLICITY products allow you to access and adjust many of your voice service features via the user-friendly, web-based Command Central.
Need to make adds, moves or changes? Command Central provides the autonomy and accessibility for you to do so easily at your convenience. There are also monitoring capabilities and warning features that can alert you to any unusual traffic patterns or questionable activity.
Keeping it CIMCO:
Our Landmark Service Record Continues
A company doesn't achieve a 98% custom retention rate unless they regard Customer Service as priority number one. CIMCO does, and always has, no matter what size the company, product or budget.
CIMCO Communications' passion for personal care is displayed in the thoughtfulness of the CIMPLICITY package designs, which require minimal maintenance and maximum efficiency. We want your voice solutions to be effective and effortless business enhancements.
However, in the event you require assistance, a live CIMCO operator stands ready to answer your call twenty-four hours a day, 365 days a year. You will be immediately directed to a personal customer care representative who can address your needs within moments.
CIMCO CIMPLICITY
With CIMCO's CIMPLICTY, there is never wasted bandwidth. The following process shows how your voice and data usage is maximized.