CIMCO Communications’ CMO, Mary Rodino, Offers Expertise on Tips for Retaining Customers during difficult economic times
Oakbrook Terrace, IL, May 1, 2009 - CIMCO Communications, announced today that Chief Marketing Officer Mary Rodino was selected by Smart Business to provide her expertise on retaining customers during economic hard times. As Chief Marketing Officer of CIMCO Communications, Chicago’s largest privately owned voice and data provider to businesses, Ms. Rodino provides insight on her expertise for retaining customers.
“A lot of companies are fighting to stand out,” Rodino says. “If you keep doing the same things, you’re guaranteed to be left behind.”
Ms. Rodino provides detail on the key items she identifies as being essential to retaining customers from identifying your key customer processes and touch points to rewarding customer loyalty. She emphasizes that it is not one single item, but the integration of all these components that keeps a company’s customer base alive and loyal.
Ms. Rodino’s advice can be found in “Insights”, a monthly column that features advice from leaders in the industry on technology solutions. She can be reached at maryrodino@cimco.net
About Smart Business:
Smart Business, a national management journal for corporate growth, with local business coverage, is published monthly by Smart Business Network headquartered in Cleveland.
About CIMCO Communications, Inc.
CIMCO Communications has been providing integrated communication services to businesses in the Chicago area for 24 years. CIMCO combines its scalable, stable data and voice infrastructure with technologically diverse expertise to provide a broad suite of products and services. Customers experience the passion for extraordinary service in the responsible, knowledgeable and person-to-person way CIMCO meets their needs. For more information, see www.CIMCO.net.
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