CIMCO Helps International Profit Association Manage 1 Million Calls Monthly
Oakbrook Terrace, IL, April 9, 2008 - CIMCO Communications, a leading provider of data and voice solutions, strengthened its relationship with International Profit Associates (IPA-IBA), the largest privately held management consulting company in North America servicing small and medium-sized businesses. CIMCO is responsible for the management and delivery of the company’s many PRI circuits, a switched service on a fully digital network, which handles over one million local and long distance calls each month going in and out of its two primary locations in the northwest suburbs of Chicago.
Established in 1991, International Profit Associates began its quest to deliver quality personalized consulting services to small and medium-size businesses. The company prides its success through its mission to provide each client with the guidance and knowledge necessary to maximize personal growth and financial potential. Today, the company employs more than 1,800 people in North America with annual revenues in excess of $225,000,000. As a company who has a highly regarded reputation and rapidly growing client base, a high level of consistency and service of its voice networks is required. The need to have a best-in-class network with better than average uptime became a strong requirement to support IPA-IBA’s ongoing business needs. After a complete review of the company’s current network, CIMCO prepared a package that delivers the level of service necessary to handle IPA’s call volume with reliability and redundancy.
“CIMCO listened to our needs and delivered the technologies necessary to sustain our current and future requirements,” said Gregg Steinberg, President of International Profit Associates. “We were looking for a partner who could guarantee the best service level available, a committed customer support team and state-of-the art technologies that could provide us with valuable information necessary to meet our goals; CIMCO was the answer.”
International Profit Associates is a full-service management and business development consulting firm that holds the record for growth in its category. With its affiliations, strong alliances and the quality of employees on hand, IPA-IBA quickly earned its ranking as the 6th largest management consultant in 2006, according to Crain’s Chicago Business. The firm delivers results based on its unique blend of industry expertise, personalized service and commitment to long-standing client relations. CIMCO’s business principles compliment those of IPA-IBA. CIMCO concentrates its efforts by creating a solution tailored to the individual needs of its client. The management of IPA-IBA’s many PRI circuits includes 24/7 monitoring of its network and immediate access to a dedicated customer support team. The intelligent reliable network allows for flexibility and is equipped with features that are expandable to meet the changing needs of IPA-IBA.
“International Profit Associates offered CIMCO the opportunity to service its most valuable commodity: IPA-IBA’s client communications,” said Bill Capraro, president and CEO of CIMCO. “With the technologies, infrastructure and attention we’re able to consistently deliver, we will continue to build upon our strong foundation with IPA-IBA whose business standards are synergistic with those of CIMCO.”
About International Profit Associates
International Profit Associates (IPA-IBA) is one of the world's leading management consulting and business development companies, headquartered in Buffalo Grove, Ill., with revenues of more than $225 million. Since its inception, IPA-IBA has grown to more than 1,800 employees, offering consulting services to businesses throughout the United States and Canada. IPA-IBA is one of the fastest growing management consulting companies in North America. For more information, visit www.ipa-iba.com
About CIMCO Communications, Inc.
CIMCO Communications has been providing integrated communication services to businesses in the Chicago area for 23 years. CIMCO combines its scalable, stable data and voice infrastructure with technologically diverse expertise to provide a broad suite of products and services. Customers experience the passion for extraordinary service in the responsible, knowledgeable and person-to-person way CIMCO meets their needs. For more information, see www.CIMCO.net.