X4 Named Top Master Agent in Chicago for 3 Providers
By Tara Seals
Published March 15, 2005
Chicago-based X4 Communications LLC says it has been named a top master agent for three providers - Mpower Communications Inc., CIMCO Communications Inc. and GlobalCom Inc. - operating in The Windy City. X4 is the year-old merger of three master agencies - UteleSys, Communications Industries and Telelink Communications.
Mpower Communications, a super regional CLEC serving areas throughout California, Nevada and Illinois, reports X4 has become its largest agent in the Chicago market. "X4 Communications has quickly become Mpower's largest agent in the Chicago market, and is no doubt soon to be one of the largest agents for Mpower across all our markets," says Mpower Communications Chairman and CEO Rolla Huff.
"This success is due largely to X4's commitment to providing its subagents with dedicated access to strictly premier carriers with the best products, aggressive pricing, high commissions and customer experience focus. Mpower is pleased to be a premier carrier for X4."
X4's partnership with CIMCO, an integrated service provider serving the Chicagoland area, originally began with Telelink. Since X4 formed in April 2004, its revenue contribution to CIMCO has increased 100 percent, making it CIMCO's largest business partner.
"We have a long history with X4 and have been consistently impressed with the volume of quality orders that we receive. We do our best to ensure that X4 customers receive the highest level of service," says Bill Capraro, president and CEO of CIMCO. CIMCO offers training for X4 agents, and the two companies often work together to offer X4 agents and customers promotion and sales incentives.
Globalcom Inc., based in Chicago, also has recognized X4 as a top master agent. "As a leading facilities-based provider of competitive IP and TDM solutions to business customers, Globalcom recognizes the benefits that come from partnering with solid and professional companies like X4 Communications," says Jeffrey P. Fink, senior vice president of sales and marketing for GlobalCom.
"Because of X4's large network of agents and their willingness to let GlobalCom interact directly with their agents base to provide ongoing training and marketing programs, it comes as no surprise that X4 has become one of Globalcom's leading and most productive master agents," Fink adds. "It's Globalcom's experience that X4 is one of the top master agents in the industry, and we look forward to growing our business relationship with them."