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Professionally Managed Deployments and Support

The growing demand for unique services to fit an individual customer's applications is met by CIMCO's innovative engineering and solution specialists. CIMCO provides an agnostic service delivery team that can accommodate every situation. Consequently, customers enjoy world-class service no matter what their requirements, from voice, data and Internet to storage area networks.

Features

  • Integrated cross-functional team involvement and approach ensures silo-less service architecture
  • Interactive design process with experienced engineers and provisioners who incorporate nuances of your business into customized plan
  • Dedicated, certified Project Manager who provides a robust project plan, timeline and continual status reports
  • From contract signature to first billing, your Project Manager serves as your exclusive point of contact
  • Dedicated Account Manager, appointed to provide one-on-one care after installation, will ensure your continuing satisfaction and need fulfillment

Benefits

  • Dedicated, cohesive service delivery is assured
  • Instant, live operator assistance as opposed to impersonal large call centers or service centers
  • CIMCO is the only provider in its league that focuses one group on the entire service delivery process
  • CIMCO encourages dialogue between the designer/provisioner and the customer, rather than the industry's hands off approach that compartmentalizes groups through the customer care process

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